Send your formula, get a written offer
For brand owners ready to compare an offer. Tell us your formula and quantity. You get an offer in 1 to 3 business days, with the next steps for your product.
- The offer covers price, timelines, packaging options and the minimum order quantity for your project.
- Ask us to assess capsule fit and confirm the development work your formula needs.
- One address: Obrtna cona Potok pri Komendi 14, 1218 Komenda, Slovenia. Visits by arrangement.
What happens after you send
We read your formula, not a lead form. You get a written offer within 1 to 3 business days, covering pricing, timelines, packaging options and the minimum order quantity for your project. That is time to offer, not time to product: your production dates are set in the offer and in the specification you approve.
Three ways to reach the person on your project
Whichever one you pick, you get a named person and a reply on the channel you already use. Nothing is routed through a ticket queue that answers with a number instead of a name.
Write to info@ts-lab.eu. This is the channel that leaves a written trail, so it is the one we use for specifications, offers and documents.
TS LAB states that it supports client communication on WhatsApp. It suits the short questions during a running batch, and whatever is agreed there is repeated by email so it exists in writing.
Microsoft Teams
TS LAB states that it supports client communication on Microsoft Teams. Use it for a call with the formulation or the regulatory side, and for sharing artwork and specification files.
By telephone: +386 80 88 70.
Where do you find us?
One production address inside the European Union. Visits and customer audits are arranged by email.
Factory and correspondence
TS LABObrtna cona Potok pri Komendi 14
1218 Komenda
Slovenia
info@ts-lab.eu
+386 80 88 70
46.203965° N 14.523757° E
What to send with your first email
- Formula with the dose per daily serving
- Format: jar or blister, capsules per pack
- Quantity range for the first batch
- Markets and label languages
- Current label and specification, if the product exists
Which certificates does TS LAB state?
Five marks, each with the body behind it where the body is known, each on its own page with what it covers and what it does not cover. A badge without an issuer is worth nothing, so the issuer is named on the page, not only on the mark.
FDA registration is a filing, not FDA approval.
Questions about getting in touch
How fast do you answer?
You get a written offer within 1 to 3 business days of sending your product details. If something in your message is missing, you hear about that first rather than waiting three days for a question.
What should I attach?
The full formula with the dose per daily serving, the pack you want, the quantity range and the markets you sell in. If the product already exists, add the current label, the current specification and the latest batch certificate of analysis.
What is in the offer?
TS LAB states that the offer covers pricing, timelines, packaging options and the minimum order quantity for your project. It is written, so you can compare it, forward it and hold us to it.
Can I ask for the capsule fit check instead of an offer?
Yes. Send your formula, dose per serving and any available ingredient density or specification data, and tell us what you need checked. The assessment, any trials, the information you will receive and any fee need to be agreed for your project. Ingredient and label-claim review should be scoped separately for the markets where you plan to sell.
Can I visit instead of writing?
Come and see the line. Write to us with the dates that suit you and what you want to see, and we will arrange the visit or the customer audit at Obrtna cona Potok pri Komendi 14, 1218 Komenda, Slovenia.
An offer within 1 to 3 business days
Send the formula and ask us to assess capsule fit and the next steps.
Registered company since 2011, credit rating AA+ (2026), registered data on the proof page.